FAQ

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WHEN WILL MY PACKAGE ARRIVE?

Please allow 1-2 business days for your order to processed and fulfilled. Shipping time is dependent on location.

Shipments within Europe will arrive between 5 and 7 business days, depending on the destination.

WHAT IS YOUR RETURN & EXCHANGE POLICY?

For items that are in a clean, unworn condition with the original hang tags intact, a full refund may be issued within 30 days of purchase.

We don’t accept returns for items that have been worn or washed.

To read our full Returns and Returns Policy click here.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept payment by credit card (VISA, Mastercard, American Express), debit card, Shopify Pay, Apple Pay, Google Pay. Use Shopify Pay for quick, express checkout.

WILL I HAVE TO PAY CUSTOMS & DUTIES?

Orders shipped within the EU will not be subject to duties. Vysor is not responsible for customs fees or duties charged on orders outside of the EU.

WHAT SIZE SHOULD I BUY?

See the size guide located on each product page for correct sizing. If in doubt, feel free to send us an email at contact@vysor.eu

HOW CAN I GET IN CONTACT?

Feel free to use our Contact page to get in touch anytime. Alternatively, our team can be reached by email at contact@vysor.eu