Polityka prywatności



VYSOR operates this store and website, including all related information, content, features, tools, products, and services, to provide the User with a tailored shopping experience ("Services"). The VYSOR store is powered by Shopify technology, which allows us to offer the Services to the User. This Privacy Policy describes how we collect, use, and disclose the personal information of the User visiting and using the Services, making purchases through them, or otherwise communicating with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall apply to the collection, processing, and disclosure of the User's personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, the User confirms that they are familiar with this Privacy Policy and understand the principles of collection, use, and disclosure of their data described in this Privacy Policy.

Personal Information We Collect and Process

By using the term "personal information," we refer to information that identifies the User or can reasonably be linked to them. Personal information does not include information collected anonymously or that which has been anonymized in a way that prevents identification of the User or linking it to the User. We may collect or process the following categories of personal information, including inferences drawn from them, depending on how the User uses the Services and the User's place of residence, as well as to the extent permitted or required by applicable law:

  • Contact data includes first and last name, address, billing address, shipping address, telephone number, and email address.

  • Financial data includes credit card numbers, debit card numbers, and financial account numbers, payment card details, financial account details, transaction details, payment methods, payment confirmations, and other payment data.

  • Account information includes username, password, security questions, preferences, and settings.

  • Transaction information includes items that the User views, adds to the cart, adds to the wishlist, purchases, returns, exchanges, or cancels, as well as past transactions.

  • Communications with us include information provided in communications with us, e.g., when sending an inquiry to customer service.

  • Device information including information about the customer's device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information including information regarding the customer's interaction with the Services, including how and when the Services are used or navigated.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from the customer including at the time of creating an account, visiting or using our Services, communicating with us, or when personal information is otherwise provided to us.

  • Automatically through the Services including from the User's device while using our products or services or visiting our websites, as well as through the use of cookies and similar technologies.

  • From service providers including in cases where we cooperate with them to operate certain technology and when they collect or process the User's personal information on our behalf.

  • From our partners or other third parties

How We Use the Customer's Personal Information

Depending on the method of interaction with us and the Services used by the User, we may use the User's personal information for the following purposes:

  • Providing, tailoring, and improving the Services. We use the User's personal information to provide the Services, including to fulfill the contract concluded with the User, process payments, fulfill orders, remember preferences and products that interest the User, send notifications related to the User's account, process purchases, returns, exchanges, or other transactions, create, maintain, and manage the User's account, arrange shipping, enable returns and exchanges, allow the posting of reviews, and create a personalized shopping experience, for example, by recommending products related to the User's previous purchases. This may include using the customer's personal information to personalize and improve the Services.

  • Marketing and advertising. We may use the User's personal information for marketing and promotional purposes such as sending marketing, advertising, and promotional communications via email, text messages, or traditional mail, and to display online advertisements to the User promoting products or services within our Services or on other websites, including based on items purchased or added to the cart by the User or other activities of the User within the Services.

  • Security and fraud prevention. We use the User's personal information to authenticate their account, ensure secure payments and purchases, detect and investigate potentially fraudulent, illegal, dangerous, or malicious actions and take appropriate steps to combat them, as well as to protect public safety and ensure the security of our services. If the User decides to use the Services and register an account, they will be responsible for ensuring the security of their account credentials. We strongly advise against sharing the username, password, and other authentication data with anyone.

  • Communication with the User. We use the User's personal information to provide them with customer service, answer their questions, provide them with effective services, and maintain business relationships with them.

  • Legal reasons. We use the User's personal information to ensure compliance with applicable law or respond to legitimate legal processes, including requests from law enforcement agencies or government institutions, as well as to conduct investigations or participate in discovery proceedings in civil matters, potential or actual legal disputes, or other proceedings of an adversarial nature, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose the User's personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. These circumstances may include:

  • In the case of Shopify, we may disclose data to providers and other third parties that perform services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, fulfillment, and shipping).

  • In the case of business and marketing partners, to provide marketing services and present advertisements to the User. For example, we use Shopify to provide personalized advertisements using third-party services based on the User's online activity across various merchants and websites. Our business and marketing partners will use the User's data in accordance with their own privacy notices. Depending on their place of residence, the User may have the right to opt-out of sharing their information for the purpose of displaying personalized advertisements and marketing based on online activity across various merchants and websites.

  • When the User instructs us to disclose specific information to third parties, requests it, or consents to it, for example, for the purpose of shipping products or in connection with the use of social media widgets or login integrations.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction such as a merger or bankruptcy; to comply with obligations under applicable law (including in response to subpoenas, search warrants, and similar requests); to enforce applicable terms of service or policies; and to protect and defend the Services, our rights, the rights of the User, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding the User's access to and use of the Services, in order to provide and improve them. Information provided within the Services will be transferred and shared with Shopify, as well as third parties that may be located in countries other than the User's country of residence, for the purpose of providing services to them.

Furthermore, to secure, develop, and improve our business, we use certain advanced Shopify features that contain data and information obtained from the User's interaction with our Store, with other merchants, and with the Shopify platform. To provide the User with these advanced features, Shopify may use personal information collected during the User's interaction with our Store, with other merchants, and with the Shopify platform.

In such circumstances, Shopify is responsible for processing the User's personal information, including responding to their requests regarding the exercise of their rights related to the use of the User's personal information for these purposes. To learn more about how Shopify uses personal information and about any rights that may be available to the User, please visit the Shopify Consumer Privacy Policy section. Depending on their place of residence, the User may exercise applicable rights regarding their personal data here: [Link to the Shopify Privacy Portal].

Third-Party Websites and Links

The Services may contain links to websites and other online platforms operated by third parties. In the event of navigating to websites not affiliated with us or controlled by us, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee the privacy or security of such websites, nor are we responsible for them. This applies, among other things, to the accuracy, completeness, and reliability of information found on those websites.

Information that the User provides in public or semi-public spaces, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction as to its use by us or the third party. The inclusion of such links by us does not in itself imply an endorsement of the content on such platforms or of their owners or operators, except as explained in the Services.

Children's Data

The Services are not intended for use by children. We do not knowingly collect any personal information about children under the age of majority in the User's jurisdiction. If the User is a parent or guardian of a child who has provided us with their personal information, the User may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge of "sharing" or "selling" (as those terms are defined under applicable law) personal data of individuals under 16 years of age.

Security and Retention of the User's Data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "absolute security." Furthermore, any information transmitted to us may not be secure during transmission. We advise against using insecure channels to transmit sensitive or confidential information to us.

How long we retain the User's personal information depends on various factors, such as whether we need this information to operate the User's account, provide the Services to the User, comply with legal requirements, resolve disputes, or enforce other applicable contracts and policies.

User's Rights and Choices

Depending on their place of residence, the User may be entitled to all or some of the following rights related to their personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, we may refuse the User's request to the extent permitted by law.

  • Right to access/information. The User may have the right to access the personal information we hold about them.

  • Right to erasure (deletion). The User may have the right to request the deletion of the personal information we hold about them.

  • Right to rectification (correction). The User may have the right to request the correction of inaccurate personal information we hold about them.

  • Right to data portability. The User may have the right to obtain a copy of the personal information we hold about them and request its transfer to a third party under certain circumstances and with certain exceptions.

  • Managing communication preferences. We may send promotional emails to the User, and the User may opt-out of receiving them at any time by using the unsubscribe option displayed in our emails to the User. If the User opts out, we may still send them non-promotional emails, for example, regarding their account or orders placed by them.

If the User is a resident of the United Kingdom or the European Economic Area and is subject to the exceptions and limitations provided by local law, they may exercise the following rights in addition to those described above:

  • Objection to data processing and restriction of data processing: The User has the right to ask us to stop or restrict the processing of their personal information for certain purposes.

  • Withdrawal of consent: In cases where we require the User's consent to process their personal information, the User has the right to withdraw this consent. If the User withdraws consent, it will not affect the lawfulness of any processing based on their consent prior to its withdrawal.

The User may assert any of these rights where indicated within the Services or by using the contact details below. To learn more about how Shopify uses the User's personal information and the rights they may be entitled to, including rights related to data processing by Shopify, please visit https://privacy.shopify.com/pl.

We will not discriminate against the User for exercising any of these rights. We may need to verify the User's identity before proceeding with their request, in accordance with applicable law. In accordance with applicable regulations, the User may authorize an agent to submit requests on their behalf related to the assertion of their rights. Before we accept such a request submitted by an authorized representative, we will require proof that they have been authorized by the User to act on their behalf, and we may also ask the User to directly confirm their identity. We will respond to the User's request within the timeframe provided by applicable regulations.

Complaints

In the event of complaints regarding the way we process personal data, please contact us using the contact details below. Depending on their place of residence, the User may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with the local data protection authority. A list of the competent supervisory authorities for data protection in the EEA can be found here.

International Data Transfer

We may transfer, store, and process the User's personal information outside of their country of residence.

If we transfer the User's personal information outside the European Economic Area or the United Kingdom, we rely on recognized data transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant supervisory authority in the United Kingdom, unless the data is transferred to a country that has been deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and inform the User of changes in accordance with applicable laws.

Contact

If you have any questions regarding our privacy practices or this Privacy Policy, or to exercise any of the rights available to the User, please contact us by email at support.vysor@gmail.com. In accordance with applicable personal data protection laws, we are the controller of the User's personal information.